Jared very prompt & efficient. Floor looks great! Particularly impressed with the pre and post job written instructions. Also Bryan very good with communications.
I received super friendly service from my contact, Bryan. The selection of tile was great, too. When I spoke to him on the phone, I gave him an idea of what I was looking for. He brought several examples, all of which fit what I asked for. The one I chose was gorgeous. I also liked the flexible scheduling – I had to reschedule to accommodate the installation of an electrical outlet, and the office was very accommodating in rescheduling my appointment.
We are very happy with the tile job that covered 2 bathrooms and a laundry room. I would highly recommend FCI for this kind of work.
Poor Communication. Multiple times.
Installer showed up on time, did a very nice job and completed ahead of the proposed schedule.
Nothing... Everything was perfect. Timing, workmanship, and courtesy
I think my flooring is of high quality and the service was very prompt. The installers did a great job, everything looks fantastic. Love my new floors.
Had hardwoods/carpet replaced. Crew cut floors inside house leaving a dust film on every surface. Unhappy with response of foreman/sales staff with resolution. Letter sent to USAA insurance with pics/details. Provided opportunities to make things right through insurance adjuster and you opted not to.
The personalized service and the expertise of the staff
Dennis and Maria Andrews
Bryan was especially focused and took great care on my home repair project. Jared was very detailed and listened to all of my concerns and refinished my floors wonderfully.